Contact No7 Customer Service
No7 Phone Numbers and Emails
Customer Service Number:
-
(801) 252-4635
No7 Emails:
No7 Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call No7 is (801) 252-4635.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as No7 may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call No7 is (801) 252-4635.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as No7 may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call No7 mainly because of request for information, product/ service, shipping and delivery.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact No7 is customer.experience@thehutgroup.com. 78% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
No7 Website:
No7 Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Law Department:
40 Wall Street, 22nd Floor,
New York, NY 10005
How Good is No7's Customer Service?
Summary of No7 Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call No7?
Request for Information Question:
- “No follow up confirmation after I placed order and my account charged”
- “It has darken my skin that retinol underneath my eye has made it look worse, and I need to talk to someone ASAP”
- “I need to speak to someone”
Product/ Service Question:
- “Complaint”
- “Product I purchased”
- “Expiration question”
Shipping and Delivery Question:
- “Tracking”
- “Delivery”
- “Haven't received package”
Activation/ Cancellation Question:
- “A revive and renew day cream has a strange scent, unlike the night cream, which is lovely”
- “Cancelled oder# no. 7771683”
- “Very unhappy with No 7 Future Renew Damage Reversal Day Cream”
Payments and Charges Question:
- “Unable to apply $15 credit at checkout”
- “Charges”
- “Expired coupons”
Refund Question:
- “Refund”
Account Question:
- “My rewards credit wasn’t credited”
- “I don't want any subscriptions”
- “Iin the lift an luminous day cream 30 what is the active ingredient is it a chemical block or a physical block? Can you give me the ingredient name that you use for the SPF”
Return/ Replace Question:
- “Returning products”
Other Question:
- “Deliever”
- “Like to order face and neck cream”
- “Bad packaging”
Compare No7 Customer Service To
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